Terms and Conditions | Doors Direct

This site is made available for access by the public subject to the terms below. If you do not accept these terms, you may not access the site and should leave immediately.

Doors Direct has made reasonable efforts to ensure that the information contained in this website is accurate at the time of inclusion. Doors Direct makes no representations or warranties about the information provided through this website, including any hypertext links or any other items used either directly or indirectly from Doors Direct's website and Doors Direct may make changes and corrections at any time, without notice.

Use of this website is permitted on the basis that Doors Direct accepts no liability for any loss or damages of whatsoever kind resulting from whatever cause (including Doors Direct's negligence) through the use of this website and the material contained or referred to on it. However, nothing in these terms shall restrict Doors Direct's liability for death or personal injury caused by its negligence or fraud, or for fraudulent misrepresentations.

Doors Direct is not responsible for the content of external Internet sites or hyperlinks. Users are advised to use linked sites with caution and in accordance with any terms of use of these sites.

The entire content of the site including its visual design and coding is subject to copyright protection and is owned by or licensed to Doors Direct.

Refund & Claims Policy

Once an order has been placed through the site, confirmed by Doors Direct and sent, the receiver will not be able to return the goods ordered, unless they are damaged in transit. The onus is on the customer ordering to make sure that the goods ordered, and their quantities are indeed correct.

Doors Direct warrants that goods sold are in good order at the time of dispatch. Should goods be received in damaged condition, this must be clearly marked on the waybill or delivery note, and details of the damages must be communicated to Doors Direct immediately.

No claims for shortages or goods damaged in transit will be considered unless the waybill or delivery note has been endorsed with details of the shortage or damages and that Doors Direct has been notified within 24 hours of receipt of damaged or short delivered goods.